Update causes problems: Galaxy S22 devices caught in a loop

A new security update is causing trouble. In some Galaxy 22 seats, the cell phone became unusable. Devices that are stuck in the bootloop after the patch are affected.

A recently released security update for the Samsung Galaxy S22 series has caused significant problems for some users. Like on the platform Reddit It is reported that affected devices get stuck in an endless loop during the boot process after installing the update. Even a factory reset doesn’t seem to solve the problem. Models from the Galaxy S22 to the S22 Ultra are affected, although the error apparently only occurs in some users.

Unclear cause of Samsung update failure

According to reports from “Android Police” Some users were only able to restore their devices by manually reinstalling the firmware via a PC. In a few cases, a forced restart helped. The exact cause of the problem remains unclear. Experts suspect possible installation errors, hardware problems or a bug in the update itself, according to “Android Police”.

Many Galaxy S22 devices are already out of warranty since the model series was launched in 2022. In the worst case scenario, users could therefore have to pay for repairs themselves.

There are currently problems with some Samsung Galaxy S22 devices. These occurred after a security update. (symbol image) ZUMA Press Wire/Imago

Consumer rights in the event of incorrect updates

The Consumer advice center points out that buyers of devices with digital elements – such as smartphones – generally have warranty rights. If an update causes errors or affects the functionality of the device, retailers are obliged to provide appropriate updates to ensure security and usability.

Class action lawsuit against Samsung in the USA

The problems with updates are not new: the previous One UI 6.1.1 update led to similar boot loops on some devices in the Galaxy S22 series. In the US, Samsung is now facing a class action lawsuit, as “Android headlines” reports. The accusation: The company published the faulty update despite known risks and did not keep promised guarantees for damaged devices.

The process covers all US consumers who have purchased a Galaxy S22, S22 Plus or S22 Ultra in the last four years and whose devices were irreparably damaged after an update. In addition to technical problems, there are also reports of data loss for photos and important files. The lawsuit has no direct impact on German users, but it illustrates how quickly a technical error can turn into a legal dispute.